Privacy Policy

1. Introduction

UXFocus ("we," "our," or "us") operates the UXContent WordPress plugin and website (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using UXContent, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

• Account Information: Name, email address, phone number (if provided during registration)
• Payment Information: Billing details processed securely through third-party payment processors
• Contact Information: Information you provide when contacting our support team

2.2 Technical Information

• API Usage Data: API calls, usage patterns, and performance metrics
• Plugin Data: WordPress site information, plugin configurations, and generated content metadata
• Log Data: IP addresses, browser type, operating system, referring URLs, and timestamps

2.3 Content Data

• Generated Content: AI-generated articles, images, and related metadata
• User Prompts: Content generation requests and custom prompts
• Sheets Integration: Google Sheets data accessed with your permission

3. How We Use Your Information

• Service Provision: To provide, maintain, and improve UXContent functionality
• Content Generation: To process your requests through AI services (OpenAI, etc.)
• Account Management: To manage your account, billing, and subscription
• Support: To respond to your inquiries and provide customer support
• Analytics: To analyze usage patterns and improve our services
• Communication: To send service updates, security alerts, and important notices
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

4.1 Third-Party Services

• OpenAI: Content generation requests are sent to OpenAI's API
• Google Services: For Sheets integration and other Google services
• Payment Processors: For secure payment processing
• Hosting Providers: For reliable service delivery

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure API key management
• Regular data backups and disaster recovery procedures

6. Data Retention

• Account Data: Retained while your account is active and for a reasonable period afterward
• Usage Logs: Typically retained for 12 months for security and analytics purposes
• Generated Content: Stored based on your settings and subscription plan
• Support Communications: Retained for customer service quality and training purposes

7. Your Rights and Choices

• Access: Request access to your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Account Deletion: Delete your account and associated data

To exercise these rights, please contact us at [email protected].

8. Cookies and Tracking

UXContent uses cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for basic site functionality
• Authentication Cookies: To maintain your login session
• Preference Cookies: To remember your settings and preferences
• Analytics Cookies: To understand how you use our service

You can control cookie settings through your browser preferences.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

10. Children's Privacy

UXContent is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: